On registration, the distributor will send you an intimation letter through registered post. You need to carry the letter and the envelope to the distributor to avail the connection
The Indane connection will be released to you immediately. However before release of an LPG connection, you should be in possession of an ISI mark Hotplate conforming to IS:4246 and a Suraksha LPG hose confirming to IS:9573 (Type IV), so that after release of your Indane connection, it may be installed at your residence immediately. For release of your Indane connection you will be required to pay security deposit at the following rates:
|North Eastern States of Arunachal Pradesh, Tripura, Assam, Meghalaya, Mizoram, Nagaland and Manipur||Rs 900/- for 14.2 kg cylinder. Rs 350/- for 5 kg cylinder.||Rs 100/-|
|Rest of India||Rs 1250/- for 14.2 kg cylinder Rs 350/- for 5 kg cylinder.||Rs 150/-|
Various approved Indane tariff rates are as follows :-
|Sr. No.||Tariff Head||Towns with Population < 10 lacs (Rs)|
|1 (a)||Security Deposit for Cylinder (14.2 kg) - in the rest of India, except North Eastern States In the seven North Eastern States||1450.00|
|(b)||Security Deposit for Cylinder (5 kg)||350.00|
|(c)||Security Deposit for Cylinder (19 kg)||1700.00|
|(d)||Security Deposit for LOT Valve||1500.00|
|(e)||Security Deposit for Cylinder (19 kg with LOT Valve)||3200.00|
|(f)||Security Deposit for Cylinder (47.5 kg)||4300.00|
|(g)||Security Deposit for Cylinder (47.5 kg with LOT Valve)||5800.00|
|2||Security Deposit for Pressure Regulator||150.00|
|3||Hotplate Inspection charges at the time of release of new connection||250.00|
|4||Installation/Demonstration charges for New Connections||50.00|
|5||Administrative charges for release of DBC||50.00|
|6||Administrative charges seeking confirmation of Termination voucher(TV)/CTA/Transfer terminations voucher.||00.00|
|7||Mechanic visit charges other than leakage (cylinder and PR Leakage complaints are attended free of charge)||75.00|
|8||Administrative charges for issuance of DGCC including cost of DGCC||50.00|
|9||Mechanic charges for mandatory inspection of domestic installation||75.00|
|10||Damaged Safety cap Replacement||2.00|
It is not compulsory to buy hot plate from the Distributors. A customer can buy BIS approved Stove from any source of his choice. However Distributors are advised to keep high thermal efficiency i.e. fuel saving and better quality LPG Stoves for offering to existing and prospective customers. For availing of a LPG connection, a customer should be in possession of an ISI mark hotplate and rubber tube.
Incase you have an ISI mark hotplate available with you, the distributor shall check it at your premises against a nominal payment (as per the table given above) The distributor has to complete such an inspection within 7 days from the date of such a payment by the customer.
You may undertake simple checks at the time of your refill receipt :-
Check the seal of the cylinder
Check the safety cap. It should not have any cracks
Remove safety Cap and check for leakage from the valve. Usually in case of any leakage from the Cylinder valve, the safety cap will pop off at the time of removal. This can be further reaffirmed by placing your thumb on the cylinder valve
Get the new cylinder connected with the hotplate and make sure that no leakage is observed.
Pay the cash and acknowledge the 2nd copy of the cash memo / refill voucher
In case you are shifting your residence, you may follow either of the following options :-
Within the same distributor's area of operation --
Advise your distributor your new address with supporting proof of residence so that he effects the change in his records and your future supplies shall then be sent to your new place of residence.
Within the same town --
In case your present distributor does not service your new place of residence, you may approach your Indane distributor with your original Subscription Voucher (SV). The distributor shall prepare a transfer termination voucher (TTV) for the place of your new residence. You can then approach the nearest Indane Distributor serving your new place of residence along with proof of residence, TTV and DGCC booklet (Domestic gas consumer card) The distributor shall prepare a Transfer Subscription voucher (TSV) against your TTV and shall provide you a new consumer number. These details will be updated in your DGCC booklet, (Domestic gas consumer card) .
In this case of a shift of residence within the same town you are not required to surrender your equipment. Hence you need to carry your Indane domestic cylinder and pressure regulator to your new residence.
While getting transferred out of town --
In case you are transferred outside the town, you are required to surrender your Indane equipment viz. cylinder and pressure regulator to your Indane distributor. In such a case, you may approach your Indane distributor with your Subscription Voucher (SV) or Transfer Subscription Voucher (TSV) as the case may be & Domestic Gas Consumer Card (DGCC) along-with your Cylinder/s and Pressure Regulator. The distributor in turn will prepare a Termination Voucher (TV) in your name for your new place and refund the deposit held against the Cylinder/s and Regulator. You will also be guided to the nearest Indane distributor for future service. At the new place you can approach the nearest Indane distributor for resuming your Indane supplies.
In case you intend to have LPG supplies for commercial or Industrial use, you can avail Indane connection in 19 kg or 47.5 kg capacity cylinders. Non-Domestic connections are released at following security deposit rates: -
19 kg Cylinder with SC valve Rs. 1700/- per cylinder
19 kg Cylinder Rs with LOT valve 3200/- per cylinder
47.5 kg Cylinder with SC valve Rs. 4300/- per cylinder
47.5 kg Cylinder with LOT valve Rs. 5800/- per cylinder
5 kg NDNE Cylinder with SC valve Rs. 350/- per cylinder
Pressure Regulator (PR) Rs. 150 per PR ( for North East Rs .100)
As per the rules laid down by Department of Explosives, LPG can be stored up to 100 Kgs without an explosive license in unconnected cylinders. Hence, in case your requirement is up to 100 Kgs you can have a gas connection from your nearest Indane dealer for your industrial / commercial usage.
However, in case your LPG requirement for industrial/ commercial usage warrants higher storage of LPG, you will be required to install a manifold where all the cylinders are to be kept connected for supplying LPG to the end usage area through a network of LPG pipelines. The design, installation, testing and operation of such LPG installations should confirm to IS: 6044 (Part 1-2000). Such industrial / commercial connections, requiring LPG manifold installations are normally released after a safety audit by the IndianOil officer for the benefit of the consumer.
For all necessary technical help and release of connection you can contact nearest Indane Area Office in this matter.
LPG is highly inflammable. LPG is odourless , color less and is heavier than air. Ehtyle Mercaptan is added as odouriser for detection of any leak. LPG as per IS: 4576 is being marketed in India.
Besides domestic usage, LPG is often used as an efficient source of energy in various industrial and commercial applications. Some of the important areas where LPG is used extensively are:
|Metal cutting||Provides stable high temperature required for the purpose. Also provides clean cuts.|
|Kiln and Furnaces||Used In incinerators, crematoriums, ceramic and brick kilns, For heat treatment etc.|
|Process Industries||Extensively used in Glass, automobile and textile industries for glass blowing, paint drying/ surface coating and singing activities. Also used by Electronics industry involved in TV picture tube manufacturing etc.|
|Fabrication||Used for providing homogeneous temperature bath required for melting operations with lead, sulphur and carbon free burning ensuring high quality of production specification|
|Poultry||Used for used in Poultry rearing with accurate temperature controls|
|Aerosol||Used as an propellant in aerosol cartridges|
|Industrial processing||Used for instant and controlled drying processes right from curing of fibre glass to tea leaves drying and dry roasting of nuts|
|Radiant Heating||Used for heating purposes both in homes and industrial and commercial complexes|
|Generators||Used as a clean eco friendly fuel for running the generators even in the closed premises|
|Hotels and Cook Houses||Used for all possible cooking skills from boiling, stewing, simmering, baking, grilling and roasting to braising|
|Time Slot||Charges per delivery in Towns with population of ten lakh and above||Charges per delivery in other Towns|
|Before 8 AM||Rs.50||Rs.40|
|8AM to 11 AM||Rs.25||Rs.20|
|11 AM to 3 PM||Rs.25||Rs.20|
|3 PM to 6 PM||Rs.25||Rs.20|
|6 PM to 8 PM||Rs.50||Rs.40|
|Only Saturday/Sunday (8 AM to 6 PM)||Rs.25||Rs.20|