IOC has launched the facility of release of LPG connection with online payment and issuance of SAHAJ(e-SV) under the Digital India initiative in Delhi on 1st May 2015. Facility extended to PAN India in a phased manner from 01.08.15.
SAHAJ ‘e-SV’ is the electronic subscription voucher which has the details of number of cylinders and pressure regulator loaned to the consumer against the security deposit. This document is emailed to the customer upon release of LPG connection online.
The new age consumer looks for a hassle free experience in all types of transactions. Keeping this in mind and in line with the continuing effort of Oil Marketing Companies to bring transparency in the supply and distribution of LPG the initiative was undertaken. This initiative would also eliminate multiple visits to the distributor’ showroom by the prospective consumers for completing formalities and problems arising out of them. It will also cut down on the time taken for release of connection.